Free guide for New Jersey dealership leaders
The Dealership IT Buyers Guide
What your dealership should expect to pay for IT support, and how to tell what a proposal actually includes before you sign.
Two IT proposals can look the same on paper and cover very different work. One includes the PC behind your key machine, your service drive tablets and your Safeguards paperwork. The other leaves them out, and you find out which one you bought the day something breaks.
- What dealership IT should cost, and why price alone tells you very little
- 4 ways "cheaper" IT contracts hide the true cost
- What the FTC Safeguards Rule asks of your dealership, and what your IT provider should be doing about it
- 20 questions to ask any IT provider before you sign, including your current one
Free guide for New Jersey dealerships
What should your dealership pay for IT?
Get the Dealership IT Buyers Guide, with 20 questions to ask before you sign. We'll email it to you right away.
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A look inside
Three questions most dealers can't answer in writing
The guide's 20 questions are written for comparing IT providers before you sign, but they work just as well on the provider you have now. Here are three of them.
When an employee leaves, how is their access removed?
Salespeople and F&I staff turn over often, and each one may have logins to email, the DMS, the CRM, lender portals and OEM sites.
Do you test our backups?
Having a backup isn't the same as knowing you can restore it. Has anyone actually shown you a successful test restore?
What's our plan if the DMS goes down?
The CDK outage showed that dealers who had already worked out how to keep selling and writing ROs kept more of their business moving.
Also inside: why dealership IT is different from a typical office, break-fix vs. managed IT for a dealership, what the CDK outage taught dealers, what IT should cost, the "Buyer Beware" checklist for IT agreements, and a plain-English overview of the FTC Safeguards Rule.
Get All 20 QuestionsWho it's for
Written for dealership leaders, not IT people
- Controllers, General Managers and Dealer Principals at New Jersey dealerships and dealer groups
- Stores comparing IT proposals, renewing an IT agreement or adding a rooftop
- Leaders who aren't the IT person, but keep ending up with the IT problems on their desk
- Anyone who wants clearer answers on backups, employee access, cyber insurance or Safeguards Rule questions before changing anything
"The first question most dealers ask me is what we charge. It's a fair question, but the better one is what you're getting for the money. This guide puts the questions I'd ask into one place, so you can compare any provider, including us, without sitting through a sales call."
Ron ContiOwner, Tech Marvel · supporting New Jersey dealerships for more than 12 years
What happens next
Simple, and no pressure
Get the guide
Fill out the form and we'll email you the PDF right away.
Ask the questions
Bring the 20 questions to any IT provider you're considering, including your current one, and ask for the answers in writing.
Decide what's next
Keep the guide for your next proposal, or book a free 20-minute Automotive IT Risk Review. You'll get a short written summary of what we found and what we'd look at first.
Know what you're paying for before you sign
Free guide. About 15 minutes. No sales call unless you ask.
