A dealership renovation can look like it is coming together nicely. The walls are painted, furniture is arriving, desks are being installed, and opening day is on the calendar. Then someone asks a simple question: When is the internet getting ...
There's something impressive about how well families manage the back-to-school season. Backpacks are ready. Schedules change. Transportation gets figured out. Somehow, in the middle of everything else happening in August and September, families get organized …
The dealer management system (DMS) is running slowly, so someone calls the DMS provider. They say the problem looks like the network. The internet company checks the connection and says everything looks fine. IT gets involved and suspects something with ...
One dealership location buys computers when someone complains they are too slow. Another replaces them on a schedule. One rooftop calls the internet company when the Wi-Fi goes down, while another calls IT. Employees at one location have multi-factor authentication ...
If your DMS, CRM, phones, internet, or email stopped working tomorrow morning, what would your dealership need back first? More importantly, would everyone agree on the answer? A technology interruption at an auto dealership can …
A new salesperson starts Monday morning. They need email, a computer, access to the dealership’s CRM, dealer management system (DMS), OEM portals, and whatever other applications are required to do the job. A few months later, someone in accounting leaves. ...
Cyber insurance renewals can put dealership leaders in an uncomfortable position. A questionnaire may ask whether multi-factor authentication is enabled, backups are regularly tested, employee access is controlled, endpoint security is deployed, or an incident response plan is in place. ...
The California Gold Rush promised opportunity. Thousands of people headed west hoping to strike it rich, but many spent their time and money chasing something they did not fully understand. There is a useful lesson …
Technology has become an essential part of running a successful auto dealership. From vehicle sales and service operations to customer communication, cybersecurity, and regulatory compliance, nearly every aspect of the business depends on reliable technology. …
No auto dealership expects its operations to be interrupted, but unexpected disruptions can happen at any time. A severe storm knocks out power. An internet outage brings sales and service operations to a halt. A …
Download the free Morris County Business Owner’s Guide to IT Support Services & Fees to learn what IT support should cost, what should be included in a solid contract, and how to spot hidden fees, slow response times, and security gaps before they put your business at risk.
